CITY OF SAN CLEMENTE TERMS OF SERVICE
IT IS IMPORTANT THAT YOU READ THIS:
By accessing or using the City of San Clemente’s website, you agree to be bound by all of the terms and conditions of this Agreement. The City of San Clemente may modify this Agreement at any time, and you agree that such modifications will be effective immediately upon posting of the modified Agreement. You agree that by using our website after any such modifications, you will be deemed to have reviewed, agreed to and accepted the modified Agreement.
The City of San Clemente portal is provided to you to facilitate access to view and pay your statements online or via mobile device. The City of San Clemente and its partners will make every reasonable effort to ensure full performance of the City of San Clemente website and, on a timely basis, work with you to resolve disputes that may arise.
Any information sent by The City of San Clemente to you via email or text is believed to be reliable. However, this information can only be provided on a best-efforts basis for your convenience and is not guaranteed. The City of San Clemente will not be liable for any deficiencies in the accuracy, completeness, availability or timeliness of such information or for any decision made using this information.
In addition, please take note of the following guidelines, which will assist you in detecting certain types of Internet and e-mail fraud (i.e. "phishing").
· The City of San Clemente will never send you an e-mail requesting you to validate personal information.
· The City of San Clemente will never ask you to update your social security number, date of birth, or driver's license number via e-mail.
· Once you have enrolled in the website, you can update your personal information by logging into your account.
The City of San Clemente does not make any warranties concerning the service including, without limitation, any warranties of merchantability, fitness for a particular purpose or non-infringement of third party proprietary rights unless disclaiming such warranties is prohibited by law. The City of San Clemente makes no warranties other than those expressly set forth in this agreement. The City of San Clemente will not be liable for any damages of any kind arising from the use of this site, including, but not limited to, direct, indirect, incidental, consequential and punitive damages. You expressly agree that your use of this site is at your sole risk.
The City of San Clemente is committed to protecting your privacy. Your information is collected and stored by the City's vendor and is used only for applying your payments, accessing your account information, or displaying your statements online. The City of San Clemente does not store or maintain any personal information that is submitted to this website, other than information provided to establish water and wastewater services.
You agree that you will not intentionally provide false information when accessing or using the City of San Clemente website. You also agree that you will not falsify, forge, or otherwise tamper with any information in the emails or texts you receive as part of the service.
The website has security measures in place to protect against the loss, misuse, or alteration of the information you provide. The Online Payment server software conforms to industry standards utilizing Secure Sockets Layer (SSL) technology, which is among the best software available for securing commerce transactions.
NOTICE: This system is for the use of authorized users only. Individuals using this computer system with authority, or in excess of their authority, are subject to having all of their activities on this system monitored and recorded by system personnel. In the course of monitoring individuals improperly using this system, or in the course of system maintenance, the activities of authorized users may also be monitored and is advised that if such monitoring reveals possible evidence of criminal activity, system personnel may provide the evidence of such monitoring to law enforcement officials.